By James Evans, Director, TouchPoint Mortgages.
At TouchPoint Mortgages, we’re not just here for the initial mortgage application — we’re here for the lifetime of your mortgage.
Here’s a real-life example that shows exactly why it pays to have a trusted mortgage advisor in West Sussex who genuinely knows you and your situation.
A year ago, we helped a lovely client secure a remortgage on her existing property. We handled everything from research and paperwork to getting the deal across the line with minimal fuss.
She saved money. Got peace of mind. And felt completely supported throughout.
Need help remortgaging? Visit our Remortgages page for a clear and friendly breakdown of your options.
This morning, that same client reached out with a simple question:
“I’m thinking of moving. Can I port my current mortgage to a new home?”
She expected it to be a faff. We made it easy.
📂 Opened her existing file
🔍 Reviewed her current mortgage deal and terms
📊 Ran some quick figures based on the new property value
✍️ Confirmed how much she could borrow and what her monthly payments might look like
No appointment. No call centre. No stress.
Just fast, personalised support from people who already know her — and genuinely care.
Curious about porting? Our blog How Porting Your Mortgage Works explains when it’s a good idea and how it works.
If she’d gone direct to a lender, here’s what she likely would’ve faced:
☹️ Hours on hold
📞 Passed between departments
📅 Wait weeks for a callback or appointment
📝 Repeat the full mortgage application process from scratch
That’s time-consuming, impersonal, and frustrating — especially when you’ve already done it all before.
With TouchPoint Mortgages, you’re not just another number on a screen. You’re part of the family.
We offer lifetime support
We keep your records on file, securely and accessibly
We understand your financial history, goals, and future plans
We’re quick, clear, and just a phone call away
Whether you’re remortgaging, moving house, or just want some advice — we’re here for it all.
🏡 Planning a move? Check out our Homemovers guide
🌍 Based nearby? Speak to a mortgage advisor in Littlehampton or Rustington
This is what sets TouchPoint Mortgages apart.
✅ Quick answers
✅ Real support
✅ A team that genuinely cares about your journey — from first step to final payment
We don’t just arrange mortgages. We build relationships.
And when life changes, we’re still right here.
👉 Start your journey today at TouchPoint Mortgages
👉 Already a client? You’ve got lifetime support — reach out anytime
Send your message and we will be in touch, alternatively you can book an appointment to chat to one of our team.
